Delivery Information

At Grami Jean Shop, we understand that timely delivery is crucial to your shopping experience. That’s why we’ve partnered with trusted global carriers to ensure your orders reach you as quickly and efficiently as possible. Below, you’ll find detailed information about our delivery options, processing times, and shipping policies.

Order Processing

Once you place an order, our team works diligently to process it within 1-2 business days. During this time, we carefully prepare your items for shipment, ensuring they meet our high standards of quality and presentation.

Shipping Options

We offer two convenient shipping options to suit your needs:

  • Standard Shipping: For those who prefer faster delivery, we offer standard shipping via DHL or FedEx. With this option, your order will typically arrive within 10-15 business days after shipment. A flat rate of $12.95 applies to all standard shipping orders.
  • Free Shipping: For orders over $50, we provide free shipping via EMS. This option ensures your order is delivered within 15-25 business days after shipment. It’s a great choice for those who want to save on shipping costs without compromising on quality.

Delivery Areas

We are proud to offer global shipping to most regions, with the exception of certain areas in Asia and a few remote locations. If you’re unsure whether we deliver to your area, feel free to contact our customer service team at [email protected] for assistance.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery in real-time, giving you peace of mind and keeping you informed every step of the way.

Returns & Exchanges

We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange an item, you have 15 days from the date of receipt to do so. Please ensure the item is in its original condition with all tags attached. For more details, visit our Returns & Exchanges page.

Customer Support

Our dedicated customer service team is here to assist you with any questions or concerns regarding your order. Whether you need help with tracking, delivery options, or returns, we’re just an email away at [email protected].

Thank you for choosing Grami Jean Shop. We look forward to delivering your stylish new wardrobe right to your doorstep!